FAQ

Frequently asked questions

International Shipping & Local Delivery


We offer free local delivery anywhere within Singapore for purchases above S$150. While we estimate the delivery to be within 1-4 weeks, there are inevitable factors that may cause delays in shipping such as adverse weather conditions, freight issues, delayed customs inspection, etc. Cases as such are not entitled to refunds. Fret not, all possible delays will be informed personally via emails once we have the information.




Can I insert pictures in my FAQ?


Yes! To add a picture follow these simple steps:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a picture to
  4. When editing your answer, click on the picture icon and then add an image from your library




Can I insert a video in my FAQ?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




How do I edit or remove the "FAQ title"?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.





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